Docs
Data Rooms

Built-in Q&A

Visitors ask questions inside the room, often pinned to a mark they drew. Mayeer AI drafts the answer, your team sends it, and the visitor follows up in the same thread.

Questions are the heartbeat of diligence. Mayeer rooms carry a real Q&A flow. No side email threads, no lost context.

How visitors ask

  • Ask appears on every file and inside the reader. The visitor types a question and sends.
  • Pinned questions. Visitors can draw a mark on the page and attach the question to it. You see what they were looking at, not just what they wrote.
  • Send comments. A visitor who marked several spots sends them together, as one question.
  • Questions attach to the file (and the mark) they came from. No "see page 14 of the third PDF" archaeology.

Where questions land

Every question across every room lands in your workspace Inbox. The same queue that holds signature work needing attention. A room's own Q&A tab shows just that room's stream.

Answering

  1. Open the question from the Inbox or the room's Q&A tab.
  2. Read it in context. The file and the mark open alongside.
  3. Draft with Mayeer AI (optional). Mayeer AI reads what the visitor marked and the room's own documents, and drafts a reply with the pages it used. Use it, edit it, or dismiss it. Nothing reaches the visitor until you send.
  4. Answer. The visitor gets your answer by email, with a link to read it in Mayeer.
  5. Follow-ups come back to you. The visitor replies under your answer in the same thread, and the question reopens.
  6. Questions move Open → Answered, and you can close one when it is done.

What the room keeps

  • Every question with its asker (verified or claimed), timestamp, file, and mark.
  • The whole thread. Question, answers and follow-ups stay together.
  • Q&A activity in room analytics and the audit trail. Who asked what, and when it was answered.

Why it matters in a deal

In diligence, the questions are the signal. What bidders probe is what they care about. Pinned questions make the signal precise: "they circled the revenue-recognition note on page 9" is worth more than "they asked about revenue."

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