Plans and Billing
Mayeer plan limits, trials, and what happens on downgrade. Per workspace.
Mayeer plans are per workspace, not per person. Viewers and signers never need a seat. Seats are only for the team members who send documents and read analytics.
The plan matrix
| Limit | Hobby (Free) | Starter | Team | Business |
|---|---|---|---|---|
| Documents in library | 20 | 100 | 500 | 2,500 |
| Active share links | 20 | 100 | 500 | 2,500 |
| Data rooms | 1 | 40 | 100 | 200 |
| File requests | – | – | 100 | 500 |
| Signature sends / month | 10 | 200 | 1,000 | 2,500 |
| Team seats | 1 | 3 | 10 | 50 |
| Analytics retention | 14 days | 90 days | 180 days | 365 days |
| Audit trail export | Yes | Yes | Yes | Yes |
| Remove Mayeer badge | – | Yes | Yes | Yes |
| Custom logo, colors, domain | – | – | Yes | Yes |
| AI monthly usage cap | – | $5 | $10 | $15 |
Pricing
Current prices are on the pricing page and in Billing inside your workspace. Prices are in Saudi riyals and exclude VAT, which is added at checkout.
What the limits actually mean
- Documents counts files in the library, not sends. Deleting a file frees the slot.
- Active links counts live share links. Revoking or expiring a link frees the slot; reactivating consumes it again.
- Signature sends / month counts envelopes sent, and it is enforced at send time. A bulk send that would push you over the monthly cap is refused before anything goes out.
- File requests exist on Team and Business only. On Hobby and Starter the feature is not in the plan at all.
- Custom document roles (per-member signing, room, analytics, sharing permissions) unlock on Starter. Hobby members share the standard permission set.
- Remove Mayeer badge hides the "Powered by mayeer" attribution on shared documents and signing pages.
- Custom branding (logo, colors, custom domain) is a Team-tier entitlement.
- AI usage (document summaries, field suggestions, drafted room answers) runs only after a workspace admin switches AI on; the cap is the monthly AI spend the plan includes.
Trials
Paid plans can start with a trial. The onboarding flow offers 14 days of Business, no card required. While the trial runs, a banner shows the days remaining. When the trial ends the workspace falls back to Hobby limits; nothing already sent is lost.
Managing the plan
Open Billing to upgrade, downgrade, or cancel. No sales call. The page shows current usage against plan limits so you can see a cap coming before you hit it.
Downgrades and cancellation
- Links and completed envelopes that already exist stay live.
- You keep read access to analytics and audit history for documents already sent, within the retention window.
- New sends require either an active paid plan or headroom inside the free Hobby limits.
- Per-link branding overrides survive a branding entitlement downgrade; you cannot create new custom-brand links without the entitlement.